Pricing

The cook's price is the price. The rest is just honest.

No delivery fees, no surge, no surprise line at checkout. You pay what the cook set, the cook keeps almost all of it, and below we show you exactly where every dollar goes.

If you are ordering
The price you see

That is the whole number. You reserve, you pay in the app, you walk over and take it hot.

  • No delivery fee, ever, because you pick it up yourself.
  • No booking fee, no small-order fee, no surge.
  • Tip is never required. The cook gets paid fairly either way.
If you are cooking
You keep 90–95%

You set your own prices. Silo's small service fee is the whole business, and the first few drops carry the lowest fee.

  • No signup fee and no monthly charge.
  • Paid to your bank through Stripe in about two business days.
  • You only cook what sells, so there is no cost for waste.
Where the dollar goes

One drop, every number on the table.

Most apps bury the real math under fees with friendly names. Here is a whole drop, start to payout, with nothing left off. A cook posts twelve plates at fourteen dollars; twelve neighbors reserve and pay; the cook makes exactly twelve plates.

Illustration only. Real drops vary by price and how many sell, but the shape never changes: the cook keeps almost all of it.

An example drop
12 plates at $14
Neighbors reserve and pay $168
Silo service fee (about 5 to 10%) −$8 to $17
Delivery fee $0
The cook keeps, roughly $151–160

For comparison, a delivery app's 30 to 40 percent cut would take $50 to $67 of that same $168, before the markup it adds to the eater's price.

No fine print

The fees we do not charge.

The clearest way to promise no hidden fees is to name them and say they are not here. Every one of these is genuinely zero on Silo.

No delivery fee
No service fee added on top
No small-order fee
No surge pricing
No signup fee for cooks
No monthly charge

Silo earns a small service fee on the cook's side of each order. That single fee is the entire business, and it is lowest, sometimes free, on a cook's first few drops.

If plans change

Cancellations, the honest way.

A home cook buys your ingredients and plans their day around the plates that sold. The closer to pickup you cancel, the more of that they have already spent, so the refund follows the same logic, in three plain tiers.

Read the full refund policy
4+ hours Cancel four or more hours before pickup for a full refund.
2–4 hours Between two and four hours before pickup it is 50 percent.
Under 2 hours Under two hours you receive store credit toward your next order.

If a cook ever cancels a drop, you are refunded in full, automatically. You only pay for food a cook makes for you.

Pricing questions

The questions people actually ask.

Are there delivery or service fees on top of the price?
The price the cook set is the price you pay. There are no delivery fees, no booking fees, and no surge pricing, because Silo is pickup-first and you walk over yourself. Silo's small service fee comes out of the cook's side, never added on top of yours.
How much does the cook actually keep?
Cooks set their own prices and keep 90 to 95 percent of every order. Payouts arrive in their bank through Stripe within about two business days. There is no signup fee and no monthly charge, and the first few drops carry the lowest fee.
What happens if I cancel my order?
Cancel four or more hours before pickup for a full refund. Between two and four hours it is 50 percent, and under two hours you receive store credit, because the cook has already bought the ingredients and planned to cook your plate.
What if the cook cancels the drop?
If a cook has to call off a drop you are refunded in full, automatically. You only ever pay for food a cook actually makes for you.
Does it cost anything to start cooking on Silo?
No. There is no signup fee and no monthly charge for cooks. You only ever owe Silo's small service fee on orders that actually sell, and we help you get your MEHKO permit for free. The full picture for cooks lives on the cook page.

Fair to the person who cooked it, fair to you.

That is the whole pricing philosophy. Come eat what a neighbor made, or cook for your own block.

See how it works Cook with Silo