Permit verification
No listing goes live on Silo until the cook's permit is on file and verified. Here is exactly how that works.
1. Upload your permit
During cook onboarding you enter your California MEHKO permit number (or retail food permit for trucks and carts) and upload a photo of it. Trucks and carts also add commissary and route information.
2. Verification
Permit numbers that match a known, valid record auto-verify immediately. New or unrecognized numbers go into a short manual review queue, usually cleared within 24 hours. Your drops stay hidden until you are verified.
3. Your verified badge
Once verified, your kitchen shows a verified badge to customers and you can publish drops. The badge tells customers a real public-health permit backs your kitchen.
4. Ongoing re-checks
Silo re-checks active permits against their expiration date on a recurring basis. When a permit lapses, we mark it expired, record a compliance event, and automatically pause the cook's listings until a current permit is on file.
5. Health changes and pauses
If you are sick, between permits, or need to step away, Illness Pause takes your listings down instantly. Nothing is deleted, and you can resume the moment you are current.
Keeping it honest
Verification confirms a permit exists and is current. It is not a kitchen inspection, and it does not transfer public-health responsibility to Silo. Cooks remain responsible for operating within their permit at all times. Questions? cooks@silo.market.